Tuesday, 13 January 2009

Trendsetters, Hipsters and Regular Joes: value curves and cultural trends

Luis Bettencourt suggests that trend setting and following can be thought of as a game that offers maximal benefit for those who partake of a successful trend as early as possible, ride it to its height and then bail before it loses momentum and crashes. But different people are likely to engage trends (and cultural artifacts in general) at different points in the trend’s life cycle and for different reasons. Some people self-consciously seek out novelty; others monitor the culture for the most promising up and coming trends; and still others simply follow the majority’s lead. It’s as if “communities” are comprised of sub-populations that differ in the way they evaluate trends relative to their uptake by the larger population.

Of course there are a large number of cultural factors (consumption/cultural capital; salient norms; symbolic capital and esteem; etc.) other than their fellow agents' behavior that impact people's evaluation of a trend. But for this post we want to hold those things steady and look at how the general uptake of a trend within a population impacts the trend’s attractiveness to three distinct sub-populations: trendsetters, hipsters and regular joes.

All in all it’s a system characterized by mutual interdependence, with agent’s evaluations of whether or not to join a trend strongly influenced by others’ opinions and expectations as evidenced by their actions (this includes the so-called trendsetters). With trends, it’s generally believed that the more others partake, the more valuable it is – up to a point – for the average agent to partake. For example, most people wouldn’t want to be the first person to introduce a fashion, but are willing to rock it once a significant (but not overwhelming) number of relevant others have. We can illustrate this idea with the following graph.


As the population partaking increases from 0 to n the value of partaking moves from negative to positive at point a. This is the so-called tipping point. From there it climbs until point b where saturation devalues the trend. To keep things simple, we’ll pretend that the trend eventually collapses and disappears or else becomes part of the cultural fabric – a presupposition – like wearing clothes in public in most Western cultures. In both of these cases, we’ll just say that the valuation tends to 0 as uptake approaches n. (Actually, there are several distinct possibilities for a trend’s life after point b, but those will be investigated in another post.)

That’s fine for the average cultural consumer, the regular joe, but what about people we would consider trendsetters? These people self-consciously value things few others do. Does their value curve look like this? Well, if we expressly confine n to their reference group – the people from whom they directly seek esteem and acceptance – then, yes. However, if we say n is some largish portion of the people in the trendsetter’s wider community, then, no. Trendsetters – or at least the cultural connoisseur and contrarian varieties – tend to value certain trends (and cultural artifacts generally, like bands, fashions, etc.) because they aren’t widely appreciated within their community (though they must be at least understandable within their reference group). Though many other cultural variables (consumption capital, cultural capital, etc.) come into play, the snotty urban movie store employee likes that movie you’ve never heard of partly because you’ve never heard of it.

So, those are two extremes, the regular joes and the trendsetters. The regular joes tend to hold off on positive evaluation until the expectation of general participation is high. Trendsetters on the other hand evaluate trends by more reference-group focused cultural standards (which we’ll ignore here) along with the trend’s uptake among the general public. For the little cultural caricature we’re doodling, we can say they’re pretty much opposed. As trend uptake moves toward the tipping point – point a in the graph above – it decreases in value for the trendsetter, ultimately becoming negative.

But there’s a third group worth looking at. I call this group the hipsters, but they aren’t exactly the tight-jeaned crew we associate with that word today. Some elements of the contemporary version, however, are descended from the more general hipster I’m considering here.

Hipsters aren’t trendsetters because they’re interested in finding only the winning trends. But they’re not regular joes either because they want to join prior to general uptake; they highly value joining before the tipping point. They want some of the cultural novelty, or attendant symbolic capital, of partaking of something others don’t currently but may soon value. But they also want that symbolic capital to extend beyond the trendsetter’s tightly focused reference group into the more general population. That is, they want the esteem that can be gotten from truthfully saying “I was into that before it was cool.” However, they also value novelty enough to bail on trends prior to their peak and subsequent collapse. So they value trends highest around the tipping point, but devaluation sets in shortly thereafter.

Anyway, putting all three idealized types together gives us the following graph.


The trendsetter disvalues the new and under-represented trend much less than the hipster and the regular joe, thus he starts from a point much closer to neutrality (of course, he could start from neutral or even positive). It also takes a much smaller portion of the population partaking (a couple of fellow trendsetters) for the trendsetter to positively evaluate the trend.

As the new thing catches on among the trendsetters, it approaches point a. At this point the hipsters, who have been monitoring the culture for up and coming trends, take note and the trend moves from negative to positive for them. This is a tipping point for the hipsters and it marks the beginning of devaluation for the trendsetter.

Absolute devaluation for the trendsetter occurs at point b, the tipping point for the regular joes and the point of highest value for the hipsters. The trend has nothing to offer the trendsetters anymore as it has now been officially accepted by the mainstream. The hipsters act as a bridge between the miniscule number of trendsetters and bulk of the population. Indeed, they are probably the ones that bring trends at the cultural periphery into the mainstream, giving them enough exposure to decrease their disvalue to the regular joes.

Moving from b to c, the trendsetter’s value curve declines while the regular joe’s peaks. The hipster, however, has had steadily diminishing value since the peak at b. Around c, it goes negative and only returns to neutrality as the trend is in absolute decline/disappearance on approach to n. In future posts I’ll look at a more complete model of the possibilities after c.

The most interesting thing about this model is that it paints a relatively intuitive picture of how three groups of cultural consumers/producers value trends relative to each other’s valuations. And if we squint a little, it meshes relatively well with Duncan Watts’s [pdf] contention that the most important element in a viral model isn’t necessarily the Influentials (here, the trendsetters, who are looked to by others as harbingers of hot new trends), but rather the connected subgroup of folks with low switching and adoption costs (here, the hipsters, who pick up and amplify trends that become highly valued among the trendsetters). Hipsters are seeking a broader display of cultural capital and the accumulation of symbolic capital or esteem in general and thus seek out potentially successful trends, joining early and switching often. To that end, they bring trends into the mainstream and give them enough exposure to potentially tip the regular joe’s. Without them, the trend might be noticed but not generally valued.

Thursday, 13 November 2008

Authenticty and The Economy of Esteem

Authenticity was much talked about in marketing circles a couple of years ago. Specifically, in trying to reach a coveted and marketing-wary demographic like young adults you have to appear to be “authentic” in your approach. Your whatsit must “authentically” appeal to them as a spontaneous product of their own milieu and not as a calculated, outsider’s attempt at cynically leveraging their culture against them.

The tricky bit, of course, is that everybody knows that everything for sale is positioned and marketed rather cynically and that “authenticity” as a desirable component of marketing sort of undoes itself. Is this kind of paradoxical? If you design something, particularly a marketing campaign, to be authentic haven’t you automatically rendered it inauthentic? Well, sort of yes and sort of no.

A recent book on the subject apparently claims that “authenticity” is a matter of consumer perception. I take this to mean something like authenticity is the consumer’s perception of the intentions of those producing the item. Particularly the perception that the cynical desire to mimic the target culture for gain wasn’t the (or the primary) motivation in the dingus’s design, presentation, etc. Most marketed things simply aren’t and can’t be authentic in the strict or ideal sense of non-reflective products of their intended demographic’s culture. But they can be more or less successful at giving that impression, effectively hiding their cynical origins.

That seems pretty obvious. What interests me is why hiding cynical origins should matter. Why do we care about authenticity and what is it we’re upset about when faced with inauthenticity?

Too Cool for School

When we see somebody going a little too far in a social situation, trying their damnedest to be cool or funny or drop the right references, slang and posture, we say they’re “trying too hard.” Often this makes us uncomfortable, annoyed, sympathetic and sometimes even angry. Personally, I’m most annoyed by “studied eccentricity,” or over-articulated individuality and forced, awkward public displays of “creativity.” For example, the artsy hipster whose outfits are precisely counter-trend in just the right way and purely on principle. To me, these folks are trying too hard and it makes me uncomfortable. Why?

Well, this situation sort of has the structure of norm compliance from the last post (suggested by a recent article by Learry Gagné, although Jon Elster, Dov Cohen, Georffrey Brennan and Philip Pettit have hit on many of these ideas as well). Keeping it simple, compliers ideally fall into three categories: true believers, esteem seekers and cynics. The incentive to comply is largely based on esteem, belonging and the withholding of both. But the whole thing seems to be governed by what Pierre Bourdieu calls the principle of “disinterestedness” (but Jon Elster hits on a similar idea in his Sour Grapes) If it’s apparent that you’re cynically going after esteem, that you’re complying just so you’ll fit in and be thought well of, then you aren’t likely to get as much of it as if you appeared to be a true believer, that is complying out of commitment to the values invested in the norm.

There tend to be relatively few true believers, yet most people don’t comply cynically just to get esteem. But their compliance can be explained by esteem. Paradoxical? Not really. Esteem seekers don’t comply expressly to get it, but if esteem wasn’t available through compliance, they wouldn’t comply. The availability of esteem is what keeps them complying, but not in the cynical sense that it’s what they’re expressly seeking. Rather esteem is the affective incentive that stabilizes their behavior around a norm. This sets up what Philip Petitt, Geoffrey Brennan and others call the economy of esteem.

Pierre Bourdieu noted that what he called the economy of symbolic goods, effectively the economy of esteem, assumed a “taboo on making things explicit." In a nutshell, the whole economy of esteem crumbles if it’s exposed. That is, true believers as well as esteem seekers and cynics have an incentive to never bring up the pseudo-instrumental nature of the economy of esteem. Realizing, displaying or communicating that it’s an economy, a system for the distribution of some commodity, strikes at its own foundation, i.e. disinterestedness. Esteem is given in proportion to the apparent disinterestedness of compliance. If instrumental interests in compliance are made explicit, Bourdieu’s taboo, the whole thing crumbles and no esteem may be given or accumulated. And as with all taboos, transgression breeds discomfort and chagrin.

The people who try too hard, like the “studied eccentrics” from above, effectively make the whole thing obvious by clumsily attempting to make a bold move in the esteem game. By playing one strategy too obviously – telegraphing the “individuality” hand – they’ve made the whole thing explicit and indirectly transgressed against Bourdieu’s taboo. In effect their bad play reveals the man behind the curtain and it’s sort of annoying; they reveal their probable cynicism and implicate us as fellow players of a game, the playing of which demands that it be taken for reality. Something that presents itself as entirely values based is revealed as partly instrumental and relatively shallow. This is unsettling.

The Inauthentic

Inauthentic marketing, for example, annoys because its cynicism is too obvious. It tries too hard to gain from playing on the tropes, codes and symbols we all use to gain esteem and a sense of belonging or meaning. Basically, it nastily and clumsily caricatures the mechanisms by which we all construct cultural meaning in social situations. The whole economy is rendered explicit and this threatens and implicates us all in a self-wrought but necessary and largely uncynical deception.

So personal authenticity isn’t even “authentic” in the strict or ideal sense (whatever that might mean). Getting back on theme, what we perceive as “authentic” marketing or products don’t try too hard. That is, they never do anything to make the norms, styles and other plays within the cultural economy of esteem explicit. I take it that’s how cynically produced items can be “authentic”; they’re quietly keyed into the playing of the game, not the gaming of the game.